Refund policy

We want you to be completely satisfied with your purchase. If you're not happy for any reason, we offer a straightforward return policy to ensure your peace of mind:

Eligibility: Items are eligible for return within 30 days of delivery. They must be unused, unwashed, and in the original condition with all tags attached. Custom-made items are not eligible for return unless they are defective or there was an error on our part.

Initiating a Return: To start a return, please contact us via the Contact Us page with your order number and reason for return. We will guide you through the process.

Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method to ensure the safe return of your item.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved returns will be refunded to your original payment method within 5-7 business days.

Exchanges: If you need to exchange an item for a different size or design, please follow the return process and place a new order for the desired item.

We strive to make your shopping experience as smooth as possible. If you have any questions or concerns, please don’t hesitate to get in touch.

We look forward to creating something special for you.